Free shipping on all orders over $150
Free shipping on all orders over $150


Get in touch

Please see the FAQs below the online form before reaching out as you might find the answer to your question there first. If not, please don’t hesitate to email us your queries or feedback using the below online form

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Online Contact Form

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Designer Physique
PO Box 2448
Burleigh, 4220
Queensland, Australia.

Local(07) 5520 5547
International: +61755205547

Frequently Asked Questions

Dispatch and Delivery:

Does Designer Physique ship overseas?

Yes – fill the form above and be sure to specify your product choice including the size and/or flavor. You will also need to provide your shipping address so that we can calculate postage cost. Once we receive your enquiry, we will get back to you with the total cost and ETA. From there, we will be able to discuss the payment option that is most suitable for you.

Does Designer Physique ship to NZ?

Yes – the order process is the same through our website, however, the delivery fee to New Zealand is $20.

Is there free delivery?

Yes! There is free delivery on all orders above $150

How do I check the status of my order?

When you place your order, you should immediately receive a confirmation email that your product has been packed and ready to go asap. If there is ever any delay, we will notify you.

My package appears to be lost, what do I do?

Please contact us about your order details in the online form above. Typically, while we wait to hear from Australia Post for any updates on your parcel, please be assured we will organize to send you your order shortly even if the parcel is not found and cannot be recovered.

Promotions and Refunds:

I tried using a promo code but it didn’t work?

Please double check that you have entered the code correctly and that it hasn’t expired. Some codes may only be applicable to a certain product, sometimes that may be indicated in the name of the code, or mentioned in the source of receiving the code i.e social media, email marketing etc. If the code has been entered correctly but still doesn’t work, please don’t hesitate to contact us.

What do I do if I want a refund or exchange my product?

Please contact us by phone or email to let us know the reason for refund/exchange, take note of the batch number which you will find at the bottom of the jar, and let us know which product you would like to refund/exchange. In the rare case that there is a difference in taste, appearance, or quality we would rather you send back the product you have so we can compare to other batches. When we respond to your feedback we will just need your bank details to refund you if that is the case.

I received the wrong items, what do I do?

Please be in touch with us using the online form above and we will arrange the return of the product and will send you the right one.


How do I apply for wholesale?

Please contact us by phone or email and we will create a wholesale account for you. Wholesale discounts may be applicable but vary depending on your business. Further details on terms and conditions will be provided in our credit application and to be discussed with the director of Designer Physique.

Is there a minimum spend on wholesale?

There is a minimum opening order of $700 and minimum monthly re-orders are $600. Please note these figures may be subject to change over time and may differ in unique circumstances. Final figures will be confirmed and agreed upon in the time of creating a wholesale account with Designer Physique.


Which products are suitable for gluten intolerance?

All Designer Physique products are gluten free. We cater for many low allergy diets by having many options to suit your dietary needs. For example, we have several, 100% natural proteins to choose from: Pea Protein, Carob Protein, Whey Protein Isolate, Whey Protein Concentrate, Rice Protein, Egg Protein, Soy Protein and more!

If you want the lowest allergy protein, we recommend our 100% natural Pea Protein Isolate which is available in delicious French Vanilla, Swiss Choc or Natural flavours. It is a vegan, vegetarian, gluten free, daily free and low in salicylate protein. For more information on Pea Protein Isolate please read our blog post here.

Which products are suitable for salicylate intolerance?

I would recommend Designer Physique Pea Protein Isolate (available in NATURAL or French Vanilla, Swiss Choc Flavours.) The flavours are 100% natural also and should be safe for your food intolerance.


Designer Physique Pea Protein Isolate is Dairy free, Gluten free, Soy free, Animal product free and Low Salycilate and is one of the least allergen proteins available. It is suitable for vegans and vegetarians, as well as containing a pH level of 7.5- thus making it the only known protein powder to be alkalizing. The flavours even taste brilliant in water. No artificial anything of course, in line with our entire range.


Whey Protein Concentrate and Isolates have negligible amounts of Salicylates; however it would be best for you to avoid these to be sure you remain at optimum health. Have you tested for a dairy intolerance also? This is a common ailment with people displaying these symptoms.


If you do NOT have a dairy intolerance then you CAN take both the WPC and the WPI in the Designer Physique range.


Pea would be my first choice for you despite this.


Other products I would recommend is Designer Physique ImmunoBoost – which contains 100% Natural L-Glutamine, which is an ‘essential’ food to help heal the gut and assist with food intolerance.

Which product is the best for weight loss?

When it comes to maintaining a healthy weight for a lifetime, the bottom line is – balance!

Weight management is all about balance—balancing the number of calories you consume with the number of calories your body uses or “burns off” during exercise.

The best product for you is our Acetyl L-Carnitine (Lean Boost & Ladies Slim Lean). Acetyl-L-Carnitine is an amino acid the body uses to turn fat into energy. Take first thing in the morning or 30 minutes to 1 hour before your workout. Mix separately in Juice or water.

Which product is the best for muscle recovery?

Protein powder and Immuno Boost L Glutamine would be ideal. Tony Sfeir’s has a range of proteins to suit everyone’s goals. All of our protein powders are 100% pure premium quality with no Artificial Flavours, Artificial Colours, Preservatives, Added Sugar or Sweeteners.

During intense training, Glutamine levels are greatly depleted in your body, which decreases strength, stamina and recovery. It could take up to 6 days for Glutamine levels to return to normal – and Glutamine plays a key role in protein synthesis. Studies have shown that L-Glutamine supplementation can minimize breakdown of muscle and improve protein metabolism.

After a workout is one of the best time to get protein and L Glutamine into the body so that the protein can be delivered to your muscles, to begin healing the “micro tears” (very small tears in the muscle tissue, caused by intense contraction of the muscle during workout) in the muscle.

Will protein shakes make me fat?

Protein is a major building block in muscle building, remove it and muscle growth will slow to a crawl. Protein is not fattening.


For example, our Tony Sfeir’s Whey protein powder contains roughly 24 grams of protein per serving, 2 grams of carbs and is very low in fat at 2 gram. Add milk and you get more protein, very little extra fat, depending on the milk, and a bit more sugar.


Shakes post workout is ideal and very useful, we recommend everyone has protein as it is needed as soon as possible after a workout and nothing will be faster in getting to the muscles.

What can I take if I have a low fibre diet?

Dietary fibre is found in oats, breads, fruits and vegetables.

Fibre is made up of the indigestible parts or compounds of plants, which pass relatively unchanged through our stomach and intestines. Fibre is mainly a carbohydrate. The main role of fibre is to keep the digestive system healthy. If you are failing to meet your daily requirements then our Fibre Boost is perfect.


Our Fibre Boost is ground so finely, it gets into the smallest hard to reach pockets of the colon, ensuring a much more effective cleanse. It also has the ability to bulk to over 100 times its original density and is therefore an excellent source of natural fibre, essential to the promotion of digestive regularity. We also recommend you add a probiotic into your daily routine. Tony Sfeir’s Digestive Boost can restore digestive balance, helping to maintain a good ratio of beneficial bacteria, and making it difficult for harmful bacteria to survive.

Can I warm up protein?

You can put the protein into milk no higher than 60 degree Celsius. Or mix the protein up completely in the milk then warm the whole drink up afterwards.

Can I have protein while pregnant or breastfeeding?

Whilst we do endorse our products as safe and it is 100% food grade, with such things as pregnancy and or breastfeeding, it is always advisable to check with your GP before taking any supplements or embarking on any new diet, to ensure your own personal medical needs are being met

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